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A front-end associate is responsible for handling customer inquiries and resolving complaints.
Additionally, they assist customers with finding products, bagging groceries, and maintaining store cleanliness.
Front-end associates may also engage customers in promoting products and answering questions about store policies.
They must be skilled in customer service, problem-solving, and organization. Some front-end associates may also be involved in stocking shelves, handling returns, and maintaining inventory control.